Forget whatever you think it’s like to work in a call centre. Because British Gas has taken the concept and turned it on its head. Our whole business relies on putting ourselves in the shoes of the customer and adapting the service we give accordingly – exceeding their expectations and meeting every one of their needs. To do this, we rely on people like you; people with a flair for understanding what people want and who can make the complex sound simple.

At our call centre in Leeds we meet the needs of thousands of residential energy customers each day. Our dedicated teams have been trained to deal with any eventuality. And because no two customers are alike, no two calls are either. So instead of the usual go-though-the-motions customer service type role, here you’ll need to think on your feet and respond to any number of challenges in a given day.

If you have life experience, an outgoing personality and are ready to learn, we’ll do everything we can to help you make the most of your talents, developing you both personally and professionally. So if you’d like to work in a diverse environment with real people and a real sense of energy and fun, we’ll be waiting for your call.