Work Traffic Team Leader
Full Time – Flexible Hours (shifts)
£21,100 rising to £25,000
4 days based in Leeds and 1 day in Manchester (own transport needed)
Our client is a well-known national financial company. They are currently recruiting a Team Leader to join their call centre team within the Collections and Recoveries team.
Your responsibilities will include –
· Ensuring the optimum service levels at an efficient cost
· Providing strong leadership
· Planning activities for the team
· Forecasting budgets
· Managing back office administrative tasks
· Meeting targets
Working for an extremely reputable company you will receive benefits such as an excellent bonus schemes, health care and child support.
The winning candidate will have –
· Confident communication abilities
· Extensive experience of working within call centre environment
· Ability to persuade various people in management
· Previous experience of work flow planning
· Strong customer focus
This is a very lucrative opportunity, not only to work for a leading financial company but also to demonstrate an ability to lead and manage in a role with a high amount of responsibility.
If you are experienced in call centre planning or leadership do not miss out on this opportunity!