We need dynamic, switched on legal recoveries agents with 6 months experience of working in a debt recovery environment and ideally a working knowledge and understanding of legal debt collection methods and practice. We can offer extensive benefits including: 26 Days hols, Contributory Pension, Private Health Care, Free Life Cover, Season ticket loan etc. plus a salary ranging from £15000-18000 and a bonus of around £900 a quarter.
Main duties:
Make pro-active debt recovery telephone calls, to ensure that maximum collections performance is achieved.
•Administering our legal collections process with a view to obtaining repayment of our clients accounts in full
•Issuing legal proceedings against defendant’s with a view to obtaining a charging order against the property of the defendant to secure the debt of our client
Dealing promptly with correspondence from the court to ensure the accurate recording of information
•To update the database system accurately and ensure that the correct procedures are applied.
•Liaise with our clients to take further instructions when complex issues arise
Skills and attributes:
Professional telephone collections technique.
Excellent communication skills.
Excellent negotiation skills, decision making and problem-solving abilities.
Good keyboard skills.
Enthusiasm and drive to succeed.
Flexibility.
Excellent time keeping.
Ability to work in a busy environment.
Team player.
Strong common sense and self discipline
Entry Criteria:
A minimum of at least 6 months experience of working in debt recovery environment is absolutely necessary.
Ideally a working knowledge and understanding of legal debt collection methods and practice
An awareness of the courts is desirable.