You will be working as part of the Note Operations Team the job holder will be involved with the preparation, processing and reconciliation of notes within the Returned Note department, as well as the assessing and processing of claims for the replacement of damaged notes within the Mutilated Note department.
These positions involve a range of clerical responsibilities, including:
the input of banknote processing information;
input of Mutilated Note application details:
response to telephone queries;
operation of a high-speed note sorting machine;
the assessment of the validity of Mutilated Note claims; and
the physical transportation of banknotes in bulk.
There is a certain amount of repetition involved in the work, but specific training will be provided, and it is likely that a range of tasks will be covered during the course of a day.