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2nd Line Support Technician

This job has expired, and cannot be applied for.

  • Posted By: JHR
  • Address:
  • Contact: 0113 383 3738
  • Date Posted: 13th Oct 2008
  • Salary: Salary negotiable
  • Location: Leeds
  • Reference Code: LR/2543
  • Views Since Posting: 54
  • Full Description:

    A Microsoft Gold Partner, our client is a well established supplier of bespoke IT software solutions to the Health and Fitness industry. Due to expansion and the opening of a new Leeds based office, an opportunity has arisen for an ambitious 2nd Line Support Technician.

    Experience

    Essential
    2+ years commercial experience
    Helpdesk/support experience (1st line and 2nd Line)

    Desirable
    Experience of the Health and fitness industry
    Experience of working on client sites
    .net application support

    Knowledge

    Essential
    Windows XP
    Advanced Desktop Configuration
    IIS Web Site Configuration
    SQL Server (Installation and backup)
    Degree/HND in Computer Science or related subject
    MCP qualified

    Desirable
    Active Directory (group policy, etc)
    Exchange Administration
    Microsoft CRM
    NTBackup
    Switches, routers and firewalls
    XML
    Windows Server 2003 Administration

    Personal Qualities

    Excellent Telephone Manner
    Strong inter-personal skills
    Able to work as part of a team/under own initiative
    Excellent customer facing skills
    Prepared to travel and a flexible attitude towards work
    Well presented
    Driving licence

    This position has a great deal of scope for future career advancement and is an exciting prospect for a candidate with ambition and a drive to succeed.

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