A Microsoft Gold Partner, our client is a well established supplier of bespoke IT software solutions to the Health and Fitness industry. Due to expansion and the opening of a new Leeds based office, an opportunity has arisen for an ambitious 2nd Line Support Technician.
Experience
Essential
2+ years commercial experience
Helpdesk/support experience (1st line and 2nd Line)
Desirable
Experience of the Health and fitness industry
Experience of working on client sites
.net application support
Knowledge
Essential
Windows XP
Advanced Desktop Configuration
IIS Web Site Configuration
SQL Server (Installation and backup)
Degree/HND in Computer Science or related subject
MCP qualified
Desirable
Active Directory (group policy, etc)
Exchange Administration
Microsoft CRM
NTBackup
Switches, routers and firewalls
XML
Windows Server 2003 Administration
Personal Qualities
Excellent Telephone Manner
Strong inter-personal skills
Able to work as part of a team/under own initiative
Excellent customer facing skills
Prepared to travel and a flexible attitude towards work
Well presented
Driving licence
This position has a great deal of scope for future career advancement and is an exciting prospect for a candidate with ambition and a drive to succeed.