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Administrator
- Posted By: LG Select
- Address:
- Contact: 0845 5004901/0845 5004902
- Date Posted: 20th Nov 2008
- Salary: £12,501 - £13,162
- Location: Leeds
- Reference Code:
- Views Since Posting: 45
- Full Description:
Award winning, Leeds based Financial Services company wish to recruit an Administrator, to join their rapidly expanding and highly successful business, to be part of the team that ensure an efficient and professional service is provided by the Administration/Client Support Department.
Key Accountabilities
Dealing with incoming letters, faxes and emails from Customers
Letter writing to customer and third parties
Telephone liaison with clients
Looking into and solving queries from customers
Updating the internal database with new addresses provided by the trace department
Sending out copies of statements and agreements to the customers
Order archived statements and agreements from clients
Monthly reporting to clients on accounts to buy back
Updating database with replies from our clients
Dealing with direct payments from clients and updating finance
Reception cover where necessary
Dealing with all requests in the regulatory timescales
Updating our credit referencing agencies with regards to customers’ credit filed
General office duties – Filing, faxing and photocopying
Experience Required
Excellent communication skills, both oral and written
Excellent telephone manner
Friendly and approachable
Previous administration/customer service experience
Computer literate
Excellent organisational and administration skills
Ability to work on own initiative
Data inputting
Problem solving
Letter writing skills
Ability to be flexible
In return for commitment and hard work this company offers genuine opportunity for career and personal development.
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