Client Services Coordinator Jobs in Leeds on your local Leeds jobs site. Careers in Leeds, local employment and work in Leeds.
Job Search
- Banking and Financial
- Admin/Clerical
- Accounting
- Customer Service / Call Centre
- Insurance
- Sales / Telemarketing
- Engineering
- Education / Training
- Teaching
- Legal
- PA/Secretarial
- Business Development
- Public Sector
- Retail
- Manufacture and Production
- Marketing
- Telecommunications
- Catering / Hospitality
- Management
- IT
Client Services Coordinator
This job has expired, and cannot be applied for.
- Posted By: LG Select
-
Address:
- Mabgate Business Centre,
- 93 - 99 Mabgate
- Leeds
- LS9 7DR
- Contact: 0845 5004901/0845 5004902
- Date Posted: 20th Nov 2008
- Salary: £14786 - £15,252
- Location: Leeds
- Reference Code:
- Views Since Posting: 105
- Full Description:
Award winning, Leeds based Financial Services company wish to recruit an Client Services Administrator, to join their rapidly expanding and highly successful business, to be part of the team that ensure an efficient and professional service is provided by the Administration/Client Support Department.
You will ensure a high level of post sale service is provided to their clients and process accounts requiring recourse in order to maximise income and to liaise with the clients to resolve disputes, queries and requests for information.
Key Responsibilities
• To review and identify accounts to be sold back to clients
• To liaise with the clients to ensure that the maximum number of accounts are approved each month.
• To ensure that queries are sent to clients each week, responses passed to the appropriate areas of the business
• The pro-active follow up with clients to ensure that all queries have been responded to.
• To ensure that direct payments are received from all clients every month and are passed to finance to process.
• To work closely with the External Agent Administrator to ensure the timely response to DCA queries.
• To provide members of the Customer Service team with the appropriate information necessary to resolve customer queries and disputes.
• To build relationships with clients and ensure post sale service is maintained.
Skills and Abilities
• Previous experience in a client or customer facing role is desirable
• Good communication skills.
• Computer literate and proficient in the use of Excel.
• Ability to work under pressure to meet deadlines.
• Good decision making.
• Confident telephone manner.
• To deal with issues in a logical and organised manner.
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
