My client has over recent years established itself as the market leader in debt recovery.
They offer the complete debt recovery service incorporating pre-legal, trace and legal solutions, which give our clients total flexibility. Taking into account commercial considerations, they provide advice on the legal options available & endeavour to tailor their service to fit in with the client’s own working systems & practices, to adopt a proactive approach to debt recovery. We possess the sheer will and drive to succeed & exceed client’s expectations irrespective of the size of the organisation or client.
Key Tasks:
> Responsible for the day-to-day processing of your own legal debt recovery caseload.
> Working as part of a team, undertaking work for both key clients and smaller clients in their entirety
> Acting on and responding to incoming post from debtors, third party solicitors, court and clients
> Making and receiving telephone calls to debtors, third party solicitors and clients about the cases, and negotiating with debtors on behalf of the clients to achieve the quickest and best level of recovery.
> Making strategic legal decisions to effect a successful recovery on behalf of the client.
> Using a fully automated debt recovery software known as Liberate and then progressing the cases through the workbox environment utilised by this software.
> Reporting in to the Team Leader you will form an integral part of a highly motivated and very successful debt recovery department.
The Person Specification
> The successful applicant will need to be a strong negotiator and be able to demonstrate a track record of telephone based collection techniques
> An ability to work on your own initiative whilst being a team player is essential
> A background in a collections environment or a legal environment would be advantageous but not essential
> Experience of dealing with debtors would be desirable for this role.
> IT Literate
> Ability to use Liberate would be advantageous
> Excellent communication skills
> Excellent organisational skills