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Operations Support Co-ordinator

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  • Posted By: Horizon Recruitment - Leeds
  • Address:
  • Contact: 0870 112 9150
  • Date Posted: 29th Sep 2008
  • Salary: 20K per year
  • Location: Leeds (LS1 5RL)
  • Reference Code: WC/JG-DH - QP
  • Views Since Posting: 122
  • Full Description:

    An excellent opportunity has arisen for an Operations Support co-ordinator working for a national car parking company. Your role will be to provide centralised operational and administrative support to the Business Manager, Operations support team, local sites and Site/City/Cluster managers.

    Key activities:

    * Logging of all communications into the Operations head office department and taking agreed actions.

    * Coordination and ownership of complaint/incident reports received at Head Office.

    * Delivering support for bespoke WPS parking equipment software (training provided).

    * Ad-hoc field based support, including deputising for site mangers, induction training and co-ordination of new start sites. The company has a national network of 35+ sites therefore some overnight stays will be required.

    * General administration activities including typing, minute taking, uniform ordering and ad-hoc purchase ordering, arranging travel and accommodation for the operations team.

    * Preparing and inputting data for weekly and monthly reports and collating for distribution.

    * Designing and printing posters and other sales related material to agreed formats.

    * Designing/maintaining databases and spreadsheets for collating performance related data.

    * Create and manage a centralised filing system.

    * Undertaking all other activities as directed.


    Previous Experience
    Centralised and field based operational and administrative support to multi-site business.
    Delivering one to one and group based training functions
    People management skills (desirable)


    Knowledge, Key skills and attributes

    * Advanced knowledge of all Microsoft Office applications, Word, Excel, PowerPoint and Access
    * Ability to work pro-actively across all Head Office teams.
    * Completes work to highest standards of quality, timeliness and accuracy.
    * Excellent interpersonal and relationship building skills
    * Organised, methodical and ability to prioritise
    * Flexible and adaptable to changing demands
    * Ability to meet deadlines and achieve agreed targets
    * Full driving license is essential


    Selection process

    All candidates will be required to undertake a practical test of MS office applications. Candidates progressing to the second round of the selection process will be required to develop and give a short power point presentation

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