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Administrator
This job has expired, and cannot be applied for.
- Posted By: JHR
- Address:
- Contact: 0113 383 3738
- Date Posted: 24th Jul 2008
- Salary: £12,078
- Location: Leeds
- Reference Code: AG/2450
- Views Since Posting: 4
- Full Description:
£12,078 after 3 months increases to £12,682
A role is available with a leading city centre client. The role is to ensure efficient and professional service in the Administration/Client Support Department. You will be responsible for:
1. Dealing with incoming letters, faxes and e-mails from customers
2. Letter writing to customers and 3rd Parties – Citizens Advice Bureau, Solicitors, Courts etc
3. Telephone liaison with clients
4. Looking into and solving queries from customers
5. Updating the internal database with new addresses provided by the trace department.
6. Sending out copies of statements and agreements to the customers.
7. Order archived statements & agreements from clients
8. Monthly reporting to clients on accounts to buy back
9. Updating database with replies from our clients.
10. Dealing with direct payments from clients and updating finance.
11. Reception cover where necessary
12. Dealing with all CCA requests and DSA requests in the regulatory
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