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Telesales Executive

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  • Posted By: JHR
  • Address:
  • Contact: 0113 383 3738
  • Date Posted: 26th Aug 2008
  • Salary: £16,000+
  • Location: Leeds
  • Reference Code: LR/2363
  • Views Since Posting: 31
  • Full Description:

    Salary £15,691+ generous commission scheme (OTE £25,000)

    Our client is looking for a dynamic Account Executive to work on Britain's biggest selling advertising publication.

    Working from centrally located city centre offices you will take on a territory of long term regular customers. The successful candidate will be responsible for processing their individual advertising requirements on a weekly basis. You will be their first point of call for all enquiries and will be expected to offer excellent levels of customer service to ensure a good working relationship is maintained.

    As well as servicing regular customers you will also be expected to cold canvass prospective and new potential clients with a view to build your customer base/territory.

    They are looking for a bright, energetic individual to help move the business forward and develop the product portfolio further. As well as being extremely self motivated they are looking for a team player.

    Duties/Responsibilities include:

    To maintain and increase advertising revenue by telephone canvassing of current and potential customers.

    To project a professional image in promoting the product.

    Responsibility for all current business placed by contract customers, to include: -
    a) Accurate placing of advertising as requested by customers.
    b) Ensuring that a full service offered.
    c) Dealing with all enquires from customer, including queries and complaints.
    d) Maintaining accurate and complete records.
    e) Liaising with copy collectors to arrange customer calls/cash collections.
    f) All pre-payments to be collected by the designated cut off period.

    To meet all set standards including monthly sales revenue and daily / weeks performance targets.

    Determination and resilience to succeed are a must. Attention to detail, excellent organisational skills and computer literacy are again essential to carry out the role successfully.

    This is by no means an every day sales role. It is a fast moving business and every day is different.

    Previous telesales experience would be an advantage but it is not essential.

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