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• LeedsLS1
• Posted 4th May 2011
• 
• Posted by: Taskmaster - Leeds
• Salary: AFC
• Job Type: Permanent
• Reference: CW02
• This job has been viewed 269 times since it was posted.

Job Description

Job Role: Clerical Officer / Receptionist

Location: Leeds 2

Start Date: ASAP

Hours of Work: 37.5

Duties

• €¢ To support the delivery of a high standard of service to patients, staff and trust departments.

• €¢ To greet patients and visitors to the department, providing an efficient and courteous service.

• €¢ Answer general telephone enquiries and requests to retrieve patient and other documentation.

• €¢ To provide an administrative / clerical service to the department / team.

• €¢ To prepare patient documentation for processing, including inputting or scanning

• €¢ To process patient correspondence and other documentation.

• €¢ Collect and deliver patient documentation / reports around the trust when required.

• €¢ To ensure that requests for information are dealt with in an efficient and timely manner.

• €¢ Follow departmental / trust disposal and destruction procedures of confidential documentation, in line with data protection act and confidentiality.

Qualifications

• €¢ Literate and numerate

Ideal Person

• €¢ Commit to the role for a minimum 6 months

• €¢ Previous clerical experience

• €¢ Previous reception / customer care experience

• €¢ IT Skills / computer literate

• €¢ Able to work as part of a multidisciplinary team

• €¢ Able to work on own initiative, within agreed departmental guidelines

• €¢ Committed to working with people

• €¢ Professional attitude

• €¢ Good interpersonal skills

• €¢ Effectively communicate with patients and team members

Benefits

• €¢ Contract of employment

• €¢ Agenda for change pay rates

• €¢ 28 days paid holiday

• €¢ Travel benefit scheme

• €¢ Friendly professional service