Outbound Collections Agent
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- Bradford
- Posted 18th Mar 2010
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Posted by:
JHR
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Salary:
£18,000
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Job Type:
Permanent
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Address:
4 York Place
Leeds
LS1 2DR
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Contact:
0113 2337760
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Reference:
JAH443
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This job has been viewed
116 times
since it was posted.
Job Description
Outbound Collections Agent
Based: Bradford
Salary: Up to £18,000
My client is a market leader within the financial services industry; they are currently looking to expand their collections team at their state of the art head offices in Bradford.
Hours of work: 35 hours per week between Monday to Friday 8.00am - 8.00pm, Saturday & Sunday 9.00am - 5.00pm. (2 weekends per month either the Saturday or Sunday)
CANDIDATE REQUIREMENTS
You must have:
An excellent telephone manner
Strong communication and negotiation skills
Previous experience of working within Collections / Debt Recovery and or financial services
Target driven focus to work
Excellent attention to detail
Be confident and display a positive can do attitude
Well organised with the ability to priorities
JOB DETAILS
You will be the first point of contact for borrowers who have defaulted on their mortgage payments. You will be making outbound calls to these borrowers and negotiate arrears and establish suitable solutions using sound judgment and discretion to assess and decide on the best course of action. This is a heavily regulated industry and therefore you will need to ensure compliance with the regulatory principles of TCF and the Mortgage Code of Business.
BENEFITS
24 days holiday plus bank holidays (pro rata if part time)
Pension Scheme
Free on site parking
Subsidised restaurant
Bonus scheme
On site gym
Subsidised staff investment and mortgage products
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.
(Jo Holdsworth Recruitment – Recruitment Agency)
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