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Book Debt Recoveries / Pre Legal Collections Advisor / Debt Recovery E...

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  • Posted By: JHR
  • Address:
    • Aspect Court
    • 47 Park Square East
    • Leeds
    • LS1 2NL
  • Contact: 0113 383 3738
  • Date Posted: 16th Dec 2008
  • Salary: £15,000-£17,000
  • Location: Leeds
  • Reference Code: PB/2639
  • Views Since Posting: 40
  • Full Description:

    Book Debt Recoveries / Pre Legal Collections Advisor / Debt Recovery Executive – NO SHIFT WORK PLUS EXCELLENT OPPORTUNITY TO PROGRESS!

    This role is based in Bradford city centre, BD1

    Salary and benefits: £15000-17000 and an annual bonus plus EXTENSIVE benefits.

    COMPANY INFORMATION:

    This is a leading law firm who offer their clients a complete solution - a multi-jurisdictional law firm providing a range of litigation and legal property services for a variety of business sectors throughout England, Wales and Scotland. The firm has ambitious growth plans and is going through a period of significant expansion, both organically and by a merger partnership approach.

    YOU MUST HAVE THE FOLLOWING:

    A dynamic, switched personality with at least 12 months experience of working in a debt recovery environment and a solid understanding of collections based roles. It would also help greatly if you have: 1.Litigation Knowledge. 2. Experience of debt collection on a variety of debt types. 3. Proven capability of debt collection within a law firm environment

    ROLE INFORMATION:

    Own and manage caseload from instruction to closure

    Negotiate payments

    Achieve cash collected targets

    Answer telephone calls within SLA agreements

    Co-ordinate resolution of queries for disputes (including complex cases)

    Use most effective and productive methods to deal with cases quickly and effectively

    Build good rapport with clients:
    Make client referrals
    Update/review reports
    Manage expectations

    Build good rapport with colleagues:
    Provide advice and assistance to colleagues
    Assist with coaching and training when required

    Ensure risks are identified & offer feedback and solutions where applicable

    Liaise with Litigation team when necessary
    Own and manage caseload from instruction to closure

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