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Reservations Team Member

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  • Posted By: Horizon Recruitment - Leeds
  • Address:
  • Contact: 0870 112 9150
  • Date Posted: 2nd Oct 2008
  • Salary: 12000 per year
  • Location: Other (YO10 4FD)
  • Reference Code: WC/JG-231842
  • Views Since Posting: 58
  • Full Description:

    Our client is looking for a reservations team member to join their city centre site. Located close to the city walls and within a 5 minutes walk of the city centre. Our client is situated within an ideal location.

    Job Role

    - To take room reservations by phone, letter, fax, Internet, GDS, and assist the Rooms Division Manager and Front Office Manager in maximising hotel occupancy and rate.

    Responsibilities

    - To conduct a 1 day, 7 day, and 21 day review of advance reservations.
    - To manage allocations and allotments, releasing commitments that are no longer required.
    - To prepare daily files for reception with details of the days expected arrivals.
    - To prepare a weekly room forecast with details of group bookings and their requirements.


    Skills

    - Attention to detail
    - Sales ability
    - Team working.
    - Use of Microsoft office and Windows based software.

    Abilities

    - Applying Service Extraordinaire standards and behaviours at all times
    - Organisation and thoroughness
    - Self control
    - Able to take the initiative
    - A good administrator

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