We need candidates with a solid understanding of collections, preferably from a legal background, but not essential by any means. You should have a bright and dynamic personality and should be highly committed with a consistent work history in the recovery of arrears. We can offer a salary from £15000-17500 and extensive benefits – we currently only work during office hours – 9:00-17:00, but we will be introducing late shifts in the near future.
Key Tasks:
Responsible for the day-to-day processing of the pre-legal team caseload.
Working as part of a team, undertaking work for both key clients and smaller clients in their entirety
Acting on and responding to incoming post from debtors, third party solicitors, and clients
Making and receiving telephone calls to debtors, third party solicitors and clients about the cases, and negotiating with debtors on behalf of the clients to achieve the quickest and best level of recovery.
Making strategic decisions to effect a successful recovery on behalf of the client.
Using a fully automated debt recovery software known as Liberate and then progressing the cases through the workbox environment utilised by this software.
Reporting in to the Team Leader you will form an integral part of a highly motivated and very successful debt recovery department.