Based out of our Leeds office and reporting to the CAU Supervisor, you will deliver an exceptional client take-on service to legal colleagues, ensuring all agreed deadlines, compliance requirements and targets are met. Responsibilities include:
• Providing an efficient and professional service to internal clients in line with defined processes and procedures
• Liaising with external clients regarding ID and anti-money laundering requirements
• Quality checking new client and matter details are accurate and comply with SRA code of conduct and anti-money laundering regulations
• Accurately completing data on new clients through an online file opening system
• Carrying out conflict search checks
• Researching prospective clients using web based tools, including credit and ID checks
• Setting up and updating client insider lists
• Liaising with partners, and legal colleagues, on aspects of the client and matter take on process
• Following processes and procedures and adhering to rigid controls to ensure 100% data accuracy and consistency
• Providing regular feedback to CAU supervisor on client ID and conflict issues
• Building strong and lasting relationships with internal clients
To be successful, you will have excellent organisational and communication skills, a proven track record of delivering excellent client service, able to work under pressure and respond to changing priorities.
Previous experience of working in a legal or financial services environment with a knowledge of the anti-money laundering regulations and SRA code of conduct would be an advantage but not essential.
You will have strong attention to detail and accuracy, investigatory and problem solving skills coupled with the ability to take ownership of situations/issues and a willingness to challenge and question current ways of working
You will be computer literate with good Word and Excel skills
You will have an outgoing and enthusiastic personality with a professional and confident telephone manner, able to work as part of a team with a ‘can do’ attitude and the ability and willingness to use initiative.