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Internal Account Manager

  • Posted By: JHR
  • Address:
  • Contact: 0113 383 3738
  • Date Posted: 20th Nov 2008
  • Salary: up to £18,000
  • Location: Leeds
  • Reference Code: LR/2560
  • Views Since Posting: 1
  • Full Description:

    Salary up to £18,000+ year end bonus
    Benefits include:
    20 day holiday entitlement + Bank holidays
    Pension (after 3 months)
    Free car parking

    Our Client is currently recruiting for an Internal Account Manager to be responsible for achieving an annual gross profit target from every allocated customer, negotiating and agreeing terms to maximise the return on the resources employed.

    Responsibilities include:

    Making outbound cold calls in order to secure new business
    Obtaining/ prompting enquiries from allocated customers.
    Regularly review allocated accounts with External Account Manager or Sales Manager identifying the future tactics to secure or develop the business.
    Negotiate payment terms with allocated accounts to try to improve the return on investment.
    Review results monthly, identifying tactics to develop the full potential.
    Quoting customers for their requirements promptly and within the timescales agreed either converting immediately into an order or recording clearly for future reference.
    Sourcing material to satisfy orders or enquires within the timescales agreed.
    Following up previous quotations in an organised manner converting into order or establishing and recording the reasons why lost.
    Ensure purchase orders are progressed with suppliers to ensure customer’s orders are delivered on time.
    Entering customer’s orders into the computer system promptly and accurately.
    Resolve all customer complaints promptly (or refer immediately to line management) raising necessary paperwork without delay.

    Essential Skills:

    Positive attitude
    Self motivated and determined
    Consistent and committed work history
    Pro-actively seeks out opportunities
    Adopts different sales tactics as necessary
    Able to build relationships and rapport with customers
    Communicates information clearly and demonstrates good listening skills
    Can quickly and accurately convert, manipulate and translate figures, presenting these in a form required and understood by the customer

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